Last Updated: November 2025
Welcome to House of Kings Creations.
By using our website or purchasing our products, you agree to these Terms & Conditions.
Please read them carefully.
1. General Information
House of Kings Creations (“HOK”, “we”, “our”, “us”) operates an online fashion store offering:
- Bespoke tailoring services
- Ready-to-wear clothing
- Corporate uniforms
- Fashion consulting
- International shipping
Your use of our website signifies acceptance of these terms.
2. Eligibility
To shop with us, you must:
- Be at least 18 years old
- Provide accurate information
- Use a valid payment method
Minors may use the site only with supervision.
3. Product Information
We strive for accuracy in all product images, descriptions, and pricing.
However:
- Colours may vary slightly due to screen differences
- Sizes may differ depending on fabric/stretch
- Handmade items may have minimal variations
We reserve the right to update designs or specifications without notice.
4. Orders & Acceptance
An order is considered accepted only when:
- Payment is confirmed
- You receive an order confirmation email
We may decline orders due to:
- Out-of-stock items
- Incorrect payment details
- Fraudulent activities
- Shipping restrictions
5. Pricing & Payments
All prices are displayed in GBP, NGN, or your local currency (depending on region).
Prices may change without notice.
Accepted payment methods include:
- Paystack
- Stripe
- PayPal
- Debit/Credit Cards
- Direct Bank Transfer
You are responsible for paying customs or import fees (if applicable).
6. Shipping & Delivery
We offer:
- UK domestic shipping
- Nigerian domestic shipping
- Worldwide international delivery
Delivery timelines vary by destination.
Delays may occur due to:
- Customs checks
- Public holidays
- Unforeseen logistics issues
Once shipped, tracking details will be provided.
7. Bespoke Orders
Bespoke items are made specifically for you based on:
- Your measurements
- Your selected design
- Fabric choice
Therefore:
- Bespoke orders cannot be cancelled after production has started
- They cannot be returned or refunded unless faulty
- You must ensure measurement accuracy
We offer virtual or in-person measurement guidance if needed.
8. Returns & Refunds
Please refer to our full Refund & Return Policy.
In summary:
Eligible for return:
- Ready-to-wear items
- Unused items in original condition
- Within the allowed return window
Not eligible:
- Bespoke/custom-made items
- Sale/discounted items
- Items damaged by misuse
9. Intellectual Property
All website content, including:
- Logos
- Images
- Designs
- Text
- Brand assets
…is the exclusive property of House of Kings Creations. However, some images may be obtained from copyright-free sources like unsplash.com
You may not copy, distribute, or reproduce without permission.
10. Prohibited Activities
You must NOT:
- Use the website for illegal activities
- Attempt hacking or security breaches
- Resell our products without permission
- Upload harmful software
- Infringe on copyrights
Violations may lead to account termination or legal action.
11. Limitation of Liability
HOK is not responsible for:
- Loss of income or profits
- Delays caused by third-party couriers
- Damage from improper garment use
- Colour differences due to screen variations
- Measurement errors provided by the customer
Our liability is limited to the value of the item purchased.
12. Governing Law
These Terms & Conditions are governed by:
- UK Laws for UK operations
- Nigerian Laws for Nigerian operations
Disputes will be handled according to the appropriate jurisdiction.
13. Changes to the Terms
We may update these Terms & Conditions at any time.
Your continued use of our website means you accept the new terms.
14. Contact Information
For questions regarding these Terms:
House of Kings Creations
📧 Email: support@houseofkingscreations.com
📞 Phone: +44 7427473924
🌍 Website: Contact – House of Kings Creations
